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Debit Card Improvements:

We are making improvements to our Debit Card Program effective February 2, 2026.  To learn more please click here

Martin Luther King Jr. Day Closure

All Align branches and the member contact center will be closed on Monday, January 19, 2026 in observance of Martin Luther King Jr. Day. During this period, transactions can be made through online, mobile*, and telephone banking.

*Message and data charges may apply.

Delay of IRA Monthly Required Minimum Distribution: Please be informed that there is a delay affecting the monthly required minimum distributions for members with Individual Retirement Accounts (IRAs). We are actively addressing the issue and sincerely apologize for any inconvenience this may cause.

Member Scam Alert:

Members should be aware of a recent scam where individuals falsely claim to represent Align Credit Union. These callers might say a debit card transaction was attempted and ask you to verify your personal information. If you receive such a call, do not provide any details. Instead, hang up and contact our support center at 800-942-9575 for help. You can also view common signs of a scam by visiting: Fraud & Scam Protection

Card Skimming

Card Skimming

ATM skimming is when fraudsters use hidden electronics to steal personal information on a card and record the owner's PIN number to access the member's account.

How Does ATM Skimming Happen?

A "skimmer" is a small device that goes over the normal card reading slot of an ATM and reads your magnetic strip. The skimmer is used to capture your ATM card number and is disguised to look like normal ATM equipment. At the same time, a wireless camera is mounted in a position to view ATM PIN entries. Often, the scam artists will sit in a nearby car receiving the information wirelessly transmitted from the skimmer. They are able to copy the information stored on the magnetic strip of the ATM cards and use the PIN numbers to withdraw funds from an account in a very short time. Skimmers can also be handheld devices that a dishonest merchant can keep in their pocket. For example, while charging your card while you're out at dinner, a scam artist can run your card through a skimmer as well.  

How Can You Protect Yourself?

  • Use secure ATMs under video surveillance, inside a financial institution, or in a high-traffic area.
  • Most devices have pin pad enclosures, but some do not. Make sure to cover the keyboard as you enter your pin, do not share it with anyone and do not use an ATM with a card reader that appears to be altered.
  • If something looks suspicious, find another ATM. Skimming devices will stick out a little bit from an ATM.
  • Call the financial institution immediately if a machine keeps your card and report it.
  • If you believe a skimmer has been added to an ATM, please contact the financial institution that owns the ATM.
  • Continuously check your account balances - accessible in branch or online - and contact us immediately if your notice any suspicious activity. 

Read more about how to detect skimming here.

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